Software & AI
Automate the repetitive back-office work that eats your team's week. We redesign the workflow first, then put automation and AI agents where they actually take cost out, not where they look impressive. Operational drag removed, hours given back.
Sprint zero · Free · No card
Sprint zero scopes the audience and the system — you see what we’d build before you sign for the build.
Census-grounded
ACS, CBP & LEHD pulls
60+ ICP cards
Shipped, signed off
Outcome-locked
One named outcome per sprint
No retainer trap
Sprints, not rent
Before & after
Status quo
Someone on your team spends Monday copying data between two systems. Quotes get retyped three times before they reach the customer. The report the owner reads every week takes a person half a day to assemble. The work is necessary, repetitive, and quietly expensive.
After the sprint
The copying, retyping, and assembling happen on their own. Your team spends the reclaimed hours on the work that needs a human. The agent handles the rote path and escalates the exception. The cost line that was a person's week becomes a process that runs itself.
Deliverables
Named artifacts that ship, not verbs. If it’s on this list, the sprint isn’t done until it’s in your hands.
5-phase fit
Every FH engagement maps to one or more phases of the 5-phase process. Lit chips are the phases this service ships against.
New to the 5-phase process? See all five phases →
Timeline & cadence
Week 1-2
Workflow audit + cost map
Week 3
Process redesign signed off
Week 4+
Build automations, agent by agent
Monthly
Tune, expand, read on hours reclaimed
Engagement details
No mystery line items. These are the specific inputs that decide how the engagement is sized and what ships at the end of it.
Number of workflows automated
Systems each workflow spans
Agent reasoning complexity vs. simple rules
Volume of exceptions needing human routing
Ongoing tuning and expansion cadence
Your price
Inputs
Get these together and sprint zero starts the same week.
Anti-patterns
Hard rules. If your last agency promised one of these and the engagement broke, that’s why.
Fit check
Right fit
Wrong fit
Stack
No surprises. You see the stack before sprint zero so you can flag anything you already own a license for or want swapped.
Claude (Anthropic) agents
Reasoning over the messy, exception-heavy steps
Supabase + workflow orchestration
Durable state, an audit trail, and roles on every run
Your existing systems' APIs
We automate across what you run, not a rip-and-replace
Be the proof point
This engagement’s portfolio is still in build. Run sprint zero free and become the case study we point the next operator at.
Run sprint zero →Will this replace my team?
It replaces the repetitive part of the work, not the team. The honest read from the research: cutting heads to bank the savings rarely delivers. The return comes from your people spending reclaimed hours on what actually needs them.
How do you decide where AI fits vs. a simple rule?
We default to the cheapest thing that works. A lot of 'AI' problems are an integration or a rule. We only put an agent where the work is genuinely ambiguous and high-volume, because that's the only place it pays off.
What if the automation gets something wrong?
Exceptions route to a human by design, and every run leaves an audit trail. We start the agent on the rote 80%, watch it, and widen the lane only as it earns trust.
Related solutions
3 sprint kickoff slots open this quarter
Eight minutes of discovery, audience map and ICP draft back in your inbox. No card. No retainer. No obligation to continue.
